At Roots Clothing, we believe comfort shouldn’t wait. That’s why we’ve designed a straightforward, reliable delivery process to bring our cozy, versatile pieces from our home to yours—wherever you are in the world.

Our Promise: We aim to dispatch your order within 1-2 business days. Your chosen shipping method then determines the journey time to your doorstep. Below, you’ll find all the details to help you select the best option for you.

Your Shipping Options

We offer two clear shipping methods to suit your needs, whether you prioritize speed or value.

1. Standard Shipping

Fast & Tracked

Carrier: DHL or FedEx

Cost: A flat fee of $12.95

Delivery Timeline: 10-15 days after dispatch.

Ideal for when you want your new essentials a little sooner. This fully tracked option provides peace of mind and a quicker journey from our Fayetteville hub to your home.

2. Free Shipping

Economical & Reliable

Carrier: EMS

Cost: FREE on all orders over $50.

Delivery Timeline: 15-25 days after dispatch.

Perfect for the thoughtful planner building their versatile wardrobe. Choose this option to enjoy free shipping on qualifying orders, with reliable delivery to most global destinations.

Please Note: While we ship globally, delivery to some remote regions and parts of Asia may be limited or require additional arrangements. If you have any concerns about your location, please reach out to our team at [email protected] before ordering.

How It Works: From Cart to Comfort

1

Place Your Order

Shop our collections for Men, Women, Kids, and Baby. Check out securely with Visa, MasterCard, JCB, or PayPal.

2

We Prepare & Dispatch

Our team carefully prepares your order within 1-2 business days at our Fayetteville headquarters.

3

On Its Way to You

Your chosen carrier (DHL, FedEx, or EMS) collects your package. You’ll receive tracking details via email.

4

Enjoy Your Roots Style

Your pieces arrive, ready to integrate into your relaxed, authentic life. Love them, live in them.

After Your Package Arrives

We’re confident you’ll love your Roots pieces. However, if something isn’t quite right, you have 15 days from the date of receipt to initiate a return for a refund or exchange. We want every piece in your wardrobe to feel authentically you.

Questions About Your Order?

Our customer experience team is here to help. For any delivery inquiries, please contact us at [email protected].

Roots Clothing
3642 Chatsworth Road
Fayetteville, US 72703

Thank you for choosing Roots. We’re honored to be part of your journey toward effortless style and everyday comfort.